ASL DIRECT Secure bilingual intake

For law firms

Bilingual intake your firm can control

Offer a consistent first response in English and Spanish while your firm keeps ownership of consent, records, urgency rules, and delivery.

Built for accountable intake

Bilingual by designEnglish and Spanish experiences share one controlled intake policy and canonical record.
Firm-owned recordsIntakes, transcripts, consent, and audit history stay inside the firm-scoped platform.
Urgency controlsEmergency direction, deadlines, and urgent follow-up are handled as explicit workflow rules.
Direct deliveryThe Node.js worker delivers completed intakes with signing, idempotency, retries, and reconciliation.

Direct architecture

Twilio connects the call, our Node.js gateway controls the session, Amazon Nova handles real-time speech, PostgreSQL stores the record, and our worker delivers the completed intake.

Controlled pilot status

The website and core API are live. Firm onboarding, supervised calls, delivery acceptance, monitoring ownership, and restore testing remain required before general public traffic.

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