1. The firm configures intake
The participating firm approves its practice areas, disclosures, urgency rules, transfer options, delivery destination, and retention requirements before calls open.
How it works
One guided path, with the firm in control
ASL Direct is intake infrastructure for participating law firms. It gathers information for review; it does not evaluate a legal claim or provide legal advice.
2. The caller chooses a language
The guided experience supports English and Spanish while preserving one structured record and the caller’s original meaning.
3. Safety and consent come first
The intake confirms the service’s role, addresses immediate danger, and records required consent before collecting matter information.
4. The firm receives the record
After completion, the firm receives the structured intake and transcript through a signed, retryable delivery process for attorney review and follow-up.
Current pilot status
The website and core API are online. Public calling remains closed until a participating firm, approved number, provider credentials, supervised bilingual calls, and delivery acceptance are complete.